Privacy Policy

SoftNest Unlocker - Privacy Policy 

Last Updated: October 15, 2025 

Welcome to SoftNest Unlocker (“we,” “our,” or “us”). Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and purchase our mobile servicing or unlocking software. 

1. About SoftNest Unlocker 

SoftNest Unlocker is an online platform that sells and provides digital tools, software, and solutions for mobile phone servicing, unlocking, flashing, and repairing. We aim to make mobile repair professionals’ jobs easier and faster through secure and reliable software. 

2. Information We Collect 

We may collect the following information from our users: 

  • Personal Information: Name, email address, contact number, billing information, and address (when you make a purchase).
  • Technical Information: Device type, browser, operating system, IP address, and usage statistics.
  • Payment Information: Processed securely through trusted third-party gateways (we do not store your credit/debit card details).
  • Communication Data: Messages or inquiries you send via contact forms, email, Telegram, or WhatsApp.

3. How We Use Your Information 

We use your data to: 

  • Process your orders and deliver software products.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Send software updates, promotional offers, and important notifications.
  • Prevent fraud and ensure software license authenticity.

4. Data Protection & Security 

We take your privacy seriously. All user data is protected through: 

  • Secure SSL encryption.
  • Regular malware scanning.
  • Limited access to personal data by authorized personnel only.

(We never sell, rent, or trade your personal data with third parties.)

5. Cookies Policy 

Our website uses cookies to enhance your browsing experience. Cookies help us: 

  • Remember your login details and preferences.
  • Analyze website performance and user behavior.
  • Improve content and marketing relevance.

(You can disable cookies in your browser settings at any time.)

6. Third-Party Services 

We may use third-party tools like Google Analytics,  Bkash, Nagad, Menual Bank, & Binance for analytics and payment processing. These services may collect limited information under their own privacy policies. We recommend reviewing their respective privacy policies for more details. 

7. Your Rights 

You have the right to: 

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Opt-out of promotional communications.

To exercise these rights, contact us at: [email protected]

8. Changes to This Privacy Policy 

We may update this Privacy Policy periodically to reflect changes in our business or legal requirements. The latest version will always be available on this page. 

Last Updated: October 15, 2025 

9. Contact Us 

If you have any questions about this Privacy Policy or our data handling practices, please contact:
📧 [email protected]
🌐 www.softnestunlocker.com