Refund Policy

SoftNest Unlocker | Refund Policy

Last Updated: October 15, 2025

Welcome to SoftNest Unlocker — your trusted source for professional mobile servicing tools, GSM software, and digital unlocker solutions.
Please read our Refund Policy carefully before making any purchase. By purchasing from SoftNest Unlocker, you agree to the terms outlined below.

 
1. Digital Product Policy

All our products are digital goods (software, unlocker tools, activation codes, or login credentials).
Once a product is delivered, it is considered used and cannot be resold.
Therefore, refunds are not applicable in most cases.

2. Non-Refundable Products

We do NOT offer refunds for the following types of products:

  • Digital software licenses (e.g., GSM tools, Unlocker credits, Activations)
  • Account logins or API-based access tools
  • Server credits or one-time-use codes
  • Any digital file already delivered or activated

Once activation or delivery is completed, the product is considered final and non-returnable.

3. Refundable Products

Refunds may be issued only in special cases, such as:

  • Duplicate payments due to system errors
  • Payment deducted but product not delivered within 24 hours
  • Incorrect product delivery (if the product was not activated or used)

To request a refund, please contact our support team within 48 hours of purchase at:
📧 [email protected]

We will review each case individually and process eligible refunds within 5–7 business days.

4. Important Notes

  • Refunds will only be sent back to the original payment method.
  • We are not responsible for incorrect purchases or compatibility issues caused by the customer.
  • Before buying any product, please read its description, version, and system requirements carefully.
  • Unauthorized chargebacks or Binance disputes may result in account suspension.

5. Fraud Prevention & License Tracking

All digital sales are monitored through secure tracking systems to prevent unauthorized use or sharing.
 If any fraud or misuse is detected, refund requests will be denied immediately.

6. Contact Us

If you have questions about our Refund Policy, please reach out to us at:
📧 [email protected]
🌐 www.softnestunlocker.com